New Appointment Protocols due to COVID-19
These are the changes we have made to our protocols in order to minimize the risk of transmission of COVID-19 when interacting with people outside your household. As always, these risks are never zero. If you are feeling ill, have a fever, or have been in contact with someone you believe is infected with COVID-19, please postpone your appointment for 14 days.
At this time:
1. One person should be chosen to handle all the horses who will be seen at the appointment.
2. Only North Wind Equine employees may enter our trailer. We are happy to take pictures/video so that owners, friends, family, etc. can see what we are seeing inside the horse’s mouth. The person who is attending the appointment may stand outside the trailer door at a safe distance for updates if they like. We are happy to update any owners who cannot be present for the appointment by phone or email.
3. According to your preference, we can email you your paperwork or print it out as normal. We are still accepting cash, check, or credit cards.
4. Please keep in mind that we may be required by local authorities to postpone appointments in the event of a surge in the virus.